We won't be able to accept your return if any of the following is true:
the original product box/packaging is missing or is damaged;
any product part (accessories, parts, manuals..) or the product itself is missing or has any anomaly;
- the product has been used.
If your product meets the previous conditions:
prepare your package by reusing the package you received the item into or a new one: do not use the product box as a shipping box or we won't be able to refund you!
- contact us in order to receive your return number before shipping it: we won't be able to accept returns without it;
- when you have received your return number, write it on the package or on the shipping label;
- send the package back: we recommend you post any returns to us using a carrier who can give you a "Certificate of Posting" as, until the parcel reaches us, it’s your responsibility. The correct address for the return is:
Viale Sabotino 4
20135 Milano (MI)
Ph. 02 45548281