Yes, you can return your order for any reason by communicating it to us within 14 days from receiving it.
In order to do so you have to contact us requesting a return and including:
the product name and size for which you request a return
the number of the original order
Once we receive your request, we will reply with a return number which will have to be indicated on your shipping.
Please note that we won't be able to accept packages and process returns without the return number.
Please note also that we won't be able to accept your return if any of the following is true:
the original product box/packaging is missing or is damaged (reuse the package you received the item into or a new one: do not use the product box as a shipping box or we won't be able to refund you!);
any product part (accessories, parts, manuals..) or the product itself is missing or has any anomaly;
- the product has been used.
If your item fits all of the above and you have received your return number, you can send the package to:
Viale Sabotino 4
20135 Milano (MI)
Ph. 02 45548281
We recommend you post any returns to us using a carrier who can give you a "Certificate of Posting" as, until the parcel reaches us, it’s under your responsibility.
Once we receive the package, we will refund you the entire price of the returned goods by issuing a refund on the original transaction or through wire transfer.
Please refer to the Terms and Conditions page for all detailed informations regarding returns.